Resident Support Hotline

P (626) 300-0731 Hours: M-Th: 7 AM - 5 PM F: 7 AM - 11 AM

COVID-19 Information


The City of San Marino declared a local emergency for the response to the COVID-19 virus. The federal government, State of California, Los Angeles Board of Supervisors, and the Los Angeles County Health Officer have also taken action to declare public health emergencies. On March 19, 2020 both the County and State issued Public Health orders that are now being modified slowly and with a specific focus on ensuring the continued safety of all residents. 

In light of the multiple sources of information and ever-changing situation, the City of San Marino has prepared the following summary of information for the San Marino community. It will give you the most current information on City-level service and business impacts.

The City of San Marino has also set up a hotline for residents, especially those who are at-risk and in need of special resources and services. The number is (626) 300-0731. It will be staffed during regular business hours (7:00 AM – 5:00 PM Monday – Thursdays, 7:00 AM – 11:00 AM Fridays). After business hours, residents can leave a message and will be called back the next business day.

Summary of Key Service Limitations, Closures, Business Impacts, and Gathering Restrictions - Revised June 1,  2021

After a long 14 months, the City of San Marino is thrilled that as of June 1, 2021, City facilities – including City Hall, Crowell Public Library, and Stoneman –are reopened. Appointments will not be necessary, but required safety protocols will be enforced. This includes face coverings inside any City facility (regardless of vaccination status), physical distancing, and reduced capacity limits. More details on each building’s reopening procedures are below. Overnight parking enforcement will also resume, with a warning period until June 15, 2021. More details on parking enforcement are listed below.

Thank you in advance for your patience as we work to welcome you back to our City facilities as safely and efficiently as possible. As health officer orders and work place requirements change, we will keep you informed on updates to our visitor polices.

City Hall

City Hall will be open during normal business hours (Monday – Thursday from 7:00 AM to 5:00 PM and Friday from 7:00 to 11:00 AM). Visitors will be limited to the downstairs public lobby, but all staff will be available to assist any visitor. To ensure proper distancing, the lobby will be limited to 5 people, and there will be a waiting area outside City Hall for anyone else.

Police Department

The Police Department lobby is now be open 24 hours a day, 7 days a week for emergency or non-emergency visitors, but only one visitor or group will be allowed inside the building at one time. There will be an area outside the lobby for visitors to wait, unless it is an emergency.

Fire Department

The Fire Department lobby and apparatus floor will be open during normal business hours for routine business, or visitors.  Only one visitor will be allowed inside the lobby area at one time, unless it is an emergency.

Crowell Public Library

To start, the Library is now open Monday – Wednesday from 10:00 AM to 6:00 PM, Thursday from 10:00 AM – 7:00 PM, and Friday from 10:00 AM to 5:00 PM, though staff is working on a plan to return to normal Library hours by July 1. Curbside pickup services will begin to be phased out and will end on June 15, 2021 to allow staff to focus on the Library’s return to in-person services. Public-access computers, as well as furniture, will be spaced out according to the latest health guidelines.


The Recreation Division of the Community Services Department has returned to its regular hours of operation of Monday – Thursday from 7:00 AM to 5:00 PM and Friday from 7:00 – 11:00 AM. Appointments are not be required for in-person registration. We ask that all members of the public who are not participating in any activities to please limit their time at Stoneman to help protect the well-being and health of our participants.

Resumption of Overnight Parking Enforcement 

With the reopening of all city services to the public on June 1, 2021, the San Marino Police Department will resume overnight parking enforcement.

From June 1, 2021 until June 14, 2021, the San Marino Police Department will issue warnings to educate residents regarding the return of the overnight parking ordinance; which was temporarily suspended during the COVID-19 pandemic. Beginning June 15, 2021, vehicles parked on city streets, from 2:00 a.m. - 5:00 a.m. are subject to citation unless a temporary overnight parking permit is obtained and prominently displayed on the dashboard of the vehicle.

Residents can obtain five (5) complementary (one-night) overnight parking permits per calendar year. Any permits obtained past the five complementary permits can be purchased for $5.00 per day/per vehicle. Temporary permits may be obtained online at:  (a printer is required to print out the permit when issued).

The Chief of Police may issue long-term overnight parking permits based upon circumstances where it would otherwise be impractical, such as a construction project that eliminates or reduces available parking on their property.

Persons obtaining Overnight Street parking permits shall park their vehicles on the street immediately in front of the property for which the vehicle would otherwise park, unless the police department on-duty watch commander finds that this is not possible given specific circumstances.

If you have any questions, please contact the San Marino Police Department at (626) 300-0720. Thank you for your cooperation in this matter.

 State and County Public Health Orders – Currently in Effect 

San Marino Unified School District

The Huntington

  • The Huntington has started to reopen on a limited basis.  Please check with The Huntington directly about their reopening plans.  More information is available on their website:

 The Old Mill 

  • Gardens are now open from 11am-2pm, but indoor spaces remain closed. More information about the Old Mill can be found at
Utility Providers – Water, Trash, Electricity

  • All essential services are still being provided, including water, trash pickup, and electricity.
  • Cal-Am Water and SoCal Edison are temporarily suspending service disconnections.

Other Key resources

There are numerous agencies providing key information on COVID-19. Please see below for a list of essential resources and information sources.

  • Los Angeles County Department of Public Health - Public Health provides information on current cases in Los Angeles County, as well as any County-specific orders. There are also multiple resources and flyers on how to keep you, your family, and your community safe in various languages.
  • Vaccination Information - This website has information on scheduling vaccinations, as well as information on safety and effectiveness.
  • Los Angeles County Department of Public Health Testing Locations - This dedicated site shows all LA County testing locations and explains the process for both appointments and drive-up mobile testing sites.  Free testing is now available for all of following groups of people, regardless of symptoms: 1) essential workers, 2) those over the age of 65, 3) those with chronic underlying health conditions, and 4) individuals living in institutional congregate living settings.
  • Los Angeles County Department of Public Health Surveillance Dashboard An interactive dashboard that provides an overview on COVID-19 testing, cases and deaths along with maps and graphs showing testing, cases and death data by community poverty level, age, sex and race/ethnicity.
  • State of California COVID-19 Response - The State of California is providing statewide case numbers, state guidelines, and other key services and resources for individuals.
  • Federal Government COVID-19 Response - This dedicated coronavirus website has the most up-to-date, verified information from the federal government, including the CDC and FEMA.
  • World Health Organization (WHO) - The WHO has information on worldwide case numbers, travel advice, and scientific answers to questions that may be circulating about COVID-19.

frequently asked questions

Where can I see previous updates from the City?

What is COVID-19, what are the symptoms, and what should I do if I feel sick?

What are utility providers doing and how may it impact my service? How can I contact them for more information?

Do you have additional resources or services for seniors or other at-risk groups?

Is the Huntington closed to the public?

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