The City of San Marino declared a local emergency for the response to the COVID-19 virus. The federal government, State of California, Los Angeles Board of Supervisors, and the Los Angeles County Health Officer have also taken action to declare public health emergencies. On March 19th, both the County and State issued Public Health orders that are now being modified slowly and with a specific focus on ensuring the continued safety of all residents. The County and State have also begun vaccine rollout. You can monitor progress and see where you are on the list of prioritization here: http://publichealth.lacounty.gov/acd/ncorona2019/covidvaccinedistribution/
In light of the multiple sources of information and ever-changing situation, the City of San Marino has prepared the following summary of information for the San Marino community. It will give you the most current information on City-level service and business impacts.
The City of San Marino has also set up a hotline for residents, especially those who are at-risk and in need of special resources and services. The number is (626) 300-0731. It will be staffed during regular business hours (7:00 AM – 5:00 PM Monday – Thursdays, 7:00 AM – 11:00 AM Fridays). After business hours, residents can leave a message and will be called back the next business day.
In an effort to limit the transmission of COVID-19 within our community, the following closures, access limitations, and service changes are currently in place, either by the City of San Marino or other agencies that control our area:
City Hall (Community Development, City Clerk) – Limited Public Access through January 31
- Community Development staff is only taking in-person appointments to provide assistance with projects with approved entitlements and to allow for building permits for emergency or public safety projects.
- Regular business may still be conducted via phone or email whenever possible. Staff can be reached at (626) 300-0700 to help with these services or to help you set up an appointment if appropriate.
Community Services (Crowell Public Library and Recreation) – Closed through January 31
- Crowell Library is still closed to the public but is providing virtual programming and the curbside pick-up of books and other materials. For more information, visit crowellpubliclibrary.org or call (626) 300-0777.
- Offices serving the Community Services Department at Stoneman are also closed to the public, and in-person recreational programming remains canceled. For more information, call (626) 403-2200.
Fire Department – Limited Public Access through January 31
- Public access is limited to emergency situations only. Emergency response services are still fully staffed and will continue as normal. Please call 9-1-1 in the event of an emergency.
- For inspections, fire and tent permit requests, or general inquiries, contact (626) 300-0735 or email firstname.lastname@example.org. Medical payments may be made through our billing service Wittman Enterprises at (800) 906-6552 or webillems.com
Lacy Park – Park and Playground Open
- Lacy Park and the playground are open. Visitors should wear face coverings and refrain from congregating while at Lacy Park, and should follow posted guidelines when using the playground.
Parks and Public Works Department – Limited Public Access through January 31
- Public access is limited, but appointments and electronic services will still be provided for: drainage, grading, and erosion inspections, encroachment permits, plan reviews, and city engineering.
- Staff is still working and available for service requests to repair public infrastructure (street lights, potholes, trees, etc.). No appointments for these requests are needed. Staff can be reached at (626) 300-0765 or via email at email@example.com. Service requests can also be submitted on our website.
Police Department – Limited Public Access through January 31
- The Police Department is currently closed to the due to building repairs as well as COVID-19.
- Anyone needing to speak with the department can do so by calling (626) 300-0720. Staff will either meet with you in person or by telephone depending on the request.
- The department is not able to do fingerprints or live scan during the construction phase of the closure.
In-Person Non-Essential City-Sponsored Meetings and Events – Cancelled through January 31
- All in-person, non-essential City events and group facility usage are currently cancelled.
- Commission and board meetings will be held virtually.
- In-person City Council meetings will follow safety protocols and allow for teleconferencing options.
State and County Public Health Orders – Currently in Effect
- The Southern California Region is currently under a State-ordered Stay-at-Home Order that prohibits gatherings, restricts in-person dining at restaurants, closes certain sectors and businesses like museums, zoos, and hair salons, and puts capacity limits on retail. Full details can be found here: https://covid19.ca.gov/stay-home-except-for-essential-needs/#regional-stay-home-order
- Los Angeles County Public Health Orders can be found here: http://publichealth.lacounty.gov/media/Coronavirus/
San Marino Unified School District
- San Marino Unified School District dismissal information, updates, and resources are available here: https://www.smusd.us/apps/pages/index.jsp?uREC_ID=1693786&type=d&pREC_ID=1852095
- The Huntington has started to reopen on a limited basis. Please check with The Huntington directly about their reopening plans. More information is available on their website: www.huntington.org
The Old Mill
- Gardens are now open from 11am-2pm, but indoor spaces remain closed. More information about the Old Mill can be found at http://www.old-mill.org/.
- All essential services are still being provided, including water, trash pickup, and electricity.
- Cal-Am Water and SoCal Edison are temporarily suspending service disconnections.
- Los Angeles County Department of Public Health - Public Health provides information on current cases in Los Angeles County, as well as any County-specific orders. There are also multiple resources and flyers on how to keep you, your family, and your community safe in various languages.
- Los Angeles County Department of Public Health Testing Locations - This dedicated site shows all LA County testing locations and explains the process for both appointments and drive-up mobile testing sites. Free testing is now available for all of following groups of people, regardless of symptoms: 1) essential workers, 2) those over the age of 65, 3) those with chronic underlying health conditions, and 4) individuals living in institutional congregate living settings.
- Los Angeles County Department of Public Health Surveillance Dashboard - An interactive dashboard that provides an overview on COVID-19 testing, cases and deaths along with maps and graphs showing testing, cases and death data by community poverty level, age, sex and race/ethnicity.
- State of California COVID-19 Response - The State of California is providing statewide case numbers, state guidelines, and other key services and resources for individuals.
- Federal Government COVID-19 Response - This dedicated coronavirus website has the most up-to-date, verified information from the federal government, including the CDC and FEMA.
- World Health Organization (WHO) - The WHO has information on worldwide case numbers, travel advice, and scientific answers to questions that may be circulating about COVID-19.
Where can I see previous updates from the City?
All current and previous updates are available here. However, this page will be kept updated with the current status of closures, service impacts, and other restrictions.
What is COVID-19, what are the symptoms, and what should I do if I feel sick?
COVID-19 is a new illness that can affect your lungs and airways. It's caused by a virus called coronavirus.
If you have any symptoms or are at risk, it’s especially important to stay home and avoid in-person contact with others.
Coronavirus symptoms include:
- feeling like you have a fever
- a new cough
- shortness of breath
The Centers for Disease Control and Prevention (CDC) has more information about COVID-19 symptoms.
How can I get tested for COVID-19?
The County of Los Angeles offers free testing. You can find more information here: https://covid19.lacounty.gov/testing/.
When will businesses reopen and when will restrictions on gatherings ease up?
The County of Los Angeles is responsible for all Public Health orders. While reopening has begun gradually, public health officials have advised the public that the recovery period will be long, with continued modifications to behavior necessary for the foreseeable future.
The County has released their "Roadmap to Recovery" to give residents a better sense of the phases for reopening, and what to expect in the coming weeks and months. This information can be viewed at https://covid19.lacounty.gov/recovery/.
What are utility providers doing and how may it impact my service? How can I contact them for more information?
All essential services are still being provided, including water, trash pickup, gas, and electricity. Utility companies are also temporarily suspending service disconnections for those financially impacted by COVID-19.
Further information on the efforts they are taking to keep our customers safe and taken care of are available on their individual websites:
If you have questions for City staff, please call the Parks and Public Works Department at (626) 300-0765.
How do I contact City staff during these closures and access limitations?
Even though many city facilities are closed to the public due to COVID-19, staff is still working and available to assist you. Below is a reference list of key City phone numbers:
- Planning & Building or General Requests: (626) 300-0700
- Crowell Public Library: (626) 300-0777
- Recreation: (626) 403-2200
- Parks & Public Works: (626) 300-0765
- City Clerk (Public Records): (626) 300-0705
- Fire Department: (626) 300-0735
- Police Department: (626) 300-0720
How can I support local businesses during this time?
Even though restaurants in LA County are closed to dine-in customers, many are still open for takeout and delivery, including most San Marino restaurants and cafes. Please see this guide for dining options in the City of San Marino to help support our local businesses.
Do you have additional resources or services for seniors or other at-risk groups?
The CDC has put out guidelines for those who are at higher risk for servere illness, which can be found here.
As part of City of San Marino’s continued efforts to protect public safety and provide excellent service, we are expanding City services to ensure our residents are well informed and to help the most vulnerable population in our community.
The City launched a resident hotline - (626) 300-0731 - for residents to call and speak with dedicated City staff to find out information, request assistance, or get questions answered concerning City operations.
We especially encourage senior citizens or residents with high risks who are unable to leave their homes for necessary food, supplies, and medications to call this number. City staff is here to assist our residents in any way that we can.
This phone will be staffed during our normal business hours, which are 7:00 AM – 5:00 PM on Monday – Thursdays and 7:00 AM – 11:00 AM on Fridays. After business hours, residents can leave a message and a staff member will return your call as soon as possible.
Is the Huntington closed to the public?
Information on closures and cancellations at the Huntington can be found on their website: https://www.huntington.org/covid-19